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Sales: 01143450233, Mon – Fri 9am- 5pm

Terms of Service

    1. Interpretation

      In these Terms and Conditions ( Terms) a the following words and phrases shall have the following meanings: “the Buyer” means the person or business who purchases goods from the Company: “the Company” means [ Hooton Group Limited t/a clickbathrooms.com ]; “Contract” is the contract between the Company and the Buyer which shall be deemed to incorporate these Terms; “Goods” means any goods agreed in the Contract to be supplied by the Company to the Buyer; “Place of Delivery” means the place to which the Goods are to be delivered. In these Terms reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended modified re-enacted or replaced from time-to-time.

    2. The Contract

      The Contract shall be on these Terms and will form part of the Contract between the buyer and the company.

      The company does not disclose buyerʼs information to third parties other than when order details are processed as part of the order fulfilment. In this case the third party will not disclose any of your details to another third party. The company may send you information which we feel may benefit you from time to time either by email or by post. Cookies are used on this site to keep track of website statistics which do not include your personal details. The address book is used to store your details in the ‘remember meʼ section should you select it. They are also used after you have logged on as part of that process.

      The Cookies can be turned off within your browser by going to ‘Tools – Internet Options – Privacyʼ select to block cookies. If this option is selected you will not be able to place orders or benefit from other features that cookies benefit.

    3. Delivery

      Any dates specified by the Company for delivery of the Goods are intended to be an estimate only and the company shall not be liable for any direct or consequential economic loss or loss of profits arising directly or indirectly in any delay in the delivery of the goods.  If you need a guaranteed date for the goods then please contact us directly to ensure this is possible.

      N.B . Please remember it is possible that goods can arrive damaged, so do not pay an installer until the goods have arrived.

      We do not deliver to areas over water from Great Britain and North of Dundee. Goods should be checked upon receipt and in any event damages and shortages must be checked within 24 hours of receipt. If goods purchased are taken overseas and are found to be not suitable, we will ship any replacements required to the original delivery address given and will not be liable for any costs incurred.

      Hardware may be delivered separately to the glass and in this event, an email will inform the buyer of the approximate delivery schedule of this hardware.

    4. Ownership Of Goods

      Risk in the Goods shall pass to the Buyer on delivery. Ownership in the Goods shall not pass to the Buyer until the Company has received in full cleared funds of all sums due to the Company

    5. Payment

      Goods will not be delivered until payment is received on full. As soon as payment is received then written confirmation of the transaction will be sent within 24 hours of receipt.

    6. Warranties

      The Company warrants that the Goods are of satisfactory quality. If the Buyer wishes to make a claim under this warranty the Buyer shall give written notice to the Company within 30 days of the discovery of the defect and give the Company a reasonable opportunity to inspect the Goods in question. The Buyer may be requested to send photographs via email as means of verification.

      The Company shall not be liable for any breach of warranty if the Buyer makes any further use of the Goods after giving such notice or alters or repairs the Goods without the agreement of the Company. The Companyʼs liability under the warranty shall be limited to repairing or replacing the Goods in question or refunding the price of such Goods. The Buyer must allow the Company reasonable opportunity to resolve the concern.

      All products we supply come with at least a one year guarantee. Any extended warranties advertised are given by the manufacturer. Hooton Group t/a clickbathrooms.com will be your contact during the first year after the goods have been received after which you will need to contact the manufacturer of the goods supplied. Extended warranties do not extend to wear and tear items such as seals door rollers cartridges etc. This list is not exhaustive.

      “N.B The hinges used in this product are not water tight and are not designed to have water directed at them. Consideration will be needed when choosing this product to ensure your  water is not pointing or deflecting onto them.

    7. Returns & Refunds

      The goods we supply are made to order and as such are exempt from cooling off periods and distance selling regulation in respect of returning the good. Cancellations will not be accepted once approve your drawing either by making payment if the CAD drawing is attached to your invoice or by using the confirmation received after making payment. If you wish to cancel after payment has been made and before accepting your drawings, there will be a £70 + VAT charge

    8. Limitations Of Liability

      The Companyʼs liability in contract tort or otherwise arising out of the subject matter of the Contract shall not exceed the original price of the goods and the Company shall under no circumstances be liable to the Buyer for any consequential indirect or economic loss or damages.

    9. Installation

      Always ensure that goods are thoroughly checked prior to installation to ensure they are free from visible damage blemishes and are the correct size etc. Items that are installed are deemed to have been accepted in terms of quality and size and cannot be replaced in these circumstances.

    10. Your shower walls should be  reasonably smooth and plumb, unless previously agreed in writing your bespoke unit will be made to be fitted on these types of wall. It may be possible to deal with walls with a continuous out of plumb taper with prior knowledge of this. Our shower units are not generally suitable for bowed walls.  Please ensure that your wall surface if suitable to for this type of more frameless installation to ensure a good fit and seal .Your choice of shower tray should be suitable for your chosen door design and have good drainage back to shower waste. In the event of the above you will need to undertake onsite remedial work
    12. The company is not liable for any delays or costs incurred due to any delay in receipt of goods, the incorrect content or condition. Every effort will be made to ensure that your goods reach you on a timely basis, that they are correct, and are fit for installation (see the above). We would strongly suggest that the installer is not arranged until you are confident that they can proceed furnished with the products they require to complete the installation efficiently.It is recommended that installation of products be completed by a competent person. Please remember to take extra care when installing glass products. This type of product needs specialist handling during installation to ensure that the glass is not stressed during the installation process. Frame-less products are especially vulnerable. If you are not aware of what best practice is please refer directly to the manufacturer or an experienced installer. The company liability whether in respect of one claim or in the aggregate arising out of any contract shall not exceed the purchase price under the contract.
    13. “N.B The hinges used in this product are not water tight. Seals are water resistant. Consideration will be needed when choosing this product to ensure your  shower is not pointing or deflecting onto them.
        1. CommunicationAll after-sales communication will be via email, with the the exception of our company arranging delivery with the customer, which may be by telephone.Telephone calls may be recorded for monitoring and training purposes. Installation Guides are product drawings will be sent to you prior to delivery via email.  Please ensure that these are passed tor your installer in advance of them attending your property to fit your bespoke unit.

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